Google Cloud Native is in preview. Google Cloud Classic is fully supported.
google-native.contactcenterinsights/v1.Conversation
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Google Cloud Native is in preview. Google Cloud Classic is fully supported.
Creates a conversation.
Create Conversation Resource
Resources are created with functions called constructors. To learn more about declaring and configuring resources, see Resources.
Constructor syntax
new Conversation(name: string, args?: ConversationArgs, opts?: CustomResourceOptions);
@overload
def Conversation(resource_name: str,
args: Optional[ConversationArgs] = None,
opts: Optional[ResourceOptions] = None)
@overload
def Conversation(resource_name: str,
opts: Optional[ResourceOptions] = None,
agent_id: Optional[str] = None,
call_metadata: Optional[GoogleCloudContactcenterinsightsV1ConversationCallMetadataArgs] = None,
conversation_id: Optional[str] = None,
data_source: Optional[GoogleCloudContactcenterinsightsV1ConversationDataSourceArgs] = None,
expire_time: Optional[str] = None,
labels: Optional[Mapping[str, str]] = None,
language_code: Optional[str] = None,
location: Optional[str] = None,
medium: Optional[ConversationMedium] = None,
name: Optional[str] = None,
obfuscated_user_id: Optional[str] = None,
project: Optional[str] = None,
start_time: Optional[str] = None,
ttl: Optional[str] = None)
func NewConversation(ctx *Context, name string, args *ConversationArgs, opts ...ResourceOption) (*Conversation, error)
public Conversation(string name, ConversationArgs? args = null, CustomResourceOptions? opts = null)
public Conversation(String name, ConversationArgs args)
public Conversation(String name, ConversationArgs args, CustomResourceOptions options)
type: google-native:contactcenterinsights/v1:Conversation
properties: # The arguments to resource properties.
options: # Bag of options to control resource's behavior.
Parameters
- name
This property is required. string - The unique name of the resource.
- args ConversationArgs
- The arguments to resource properties.
- opts CustomResourceOptions
- Bag of options to control resource's behavior.
- resource_name
This property is required. str - The unique name of the resource.
- args ConversationArgs
- The arguments to resource properties.
- opts ResourceOptions
- Bag of options to control resource's behavior.
- ctx Context
- Context object for the current deployment.
- name
This property is required. string - The unique name of the resource.
- args ConversationArgs
- The arguments to resource properties.
- opts ResourceOption
- Bag of options to control resource's behavior.
- name
This property is required. string - The unique name of the resource.
- args ConversationArgs
- The arguments to resource properties.
- opts CustomResourceOptions
- Bag of options to control resource's behavior.
- name
This property is required. String - The unique name of the resource.
- args
This property is required. ConversationArgs - The arguments to resource properties.
- options CustomResourceOptions
- Bag of options to control resource's behavior.
Constructor example
The following reference example uses placeholder values for all input properties.
var conversationResource = new GoogleNative.Contactcenterinsights.V1.Conversation("conversationResource", new()
{
AgentId = "string",
CallMetadata = new GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1ConversationCallMetadataArgs
{
AgentChannel = 0,
CustomerChannel = 0,
},
ConversationId = "string",
DataSource = new GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1ConversationDataSourceArgs
{
DialogflowSource = new GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1DialogflowSourceArgs
{
AudioUri = "string",
},
GcsSource = new GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1GcsSourceArgs
{
AudioUri = "string",
TranscriptUri = "string",
},
},
ExpireTime = "string",
Labels =
{
{ "string", "string" },
},
LanguageCode = "string",
Location = "string",
Medium = GoogleNative.Contactcenterinsights.V1.ConversationMedium.MediumUnspecified,
Name = "string",
ObfuscatedUserId = "string",
Project = "string",
StartTime = "string",
Ttl = "string",
});
example, err := contactcenterinsights.NewConversation(ctx, "conversationResource", &contactcenterinsights.ConversationArgs{
AgentId: pulumi.String("string"),
CallMetadata: &contactcenterinsights.GoogleCloudContactcenterinsightsV1ConversationCallMetadataArgs{
AgentChannel: pulumi.Int(0),
CustomerChannel: pulumi.Int(0),
},
ConversationId: pulumi.String("string"),
DataSource: &contactcenterinsights.GoogleCloudContactcenterinsightsV1ConversationDataSourceArgs{
DialogflowSource: &contactcenterinsights.GoogleCloudContactcenterinsightsV1DialogflowSourceArgs{
AudioUri: pulumi.String("string"),
},
GcsSource: &contactcenterinsights.GoogleCloudContactcenterinsightsV1GcsSourceArgs{
AudioUri: pulumi.String("string"),
TranscriptUri: pulumi.String("string"),
},
},
ExpireTime: pulumi.String("string"),
Labels: pulumi.StringMap{
"string": pulumi.String("string"),
},
LanguageCode: pulumi.String("string"),
Location: pulumi.String("string"),
Medium: contactcenterinsights.ConversationMediumMediumUnspecified,
Name: pulumi.String("string"),
ObfuscatedUserId: pulumi.String("string"),
Project: pulumi.String("string"),
StartTime: pulumi.String("string"),
Ttl: pulumi.String("string"),
})
var conversationResource = new Conversation("conversationResource", ConversationArgs.builder()
.agentId("string")
.callMetadata(GoogleCloudContactcenterinsightsV1ConversationCallMetadataArgs.builder()
.agentChannel(0)
.customerChannel(0)
.build())
.conversationId("string")
.dataSource(GoogleCloudContactcenterinsightsV1ConversationDataSourceArgs.builder()
.dialogflowSource(GoogleCloudContactcenterinsightsV1DialogflowSourceArgs.builder()
.audioUri("string")
.build())
.gcsSource(GoogleCloudContactcenterinsightsV1GcsSourceArgs.builder()
.audioUri("string")
.transcriptUri("string")
.build())
.build())
.expireTime("string")
.labels(Map.of("string", "string"))
.languageCode("string")
.location("string")
.medium("MEDIUM_UNSPECIFIED")
.name("string")
.obfuscatedUserId("string")
.project("string")
.startTime("string")
.ttl("string")
.build());
conversation_resource = google_native.contactcenterinsights.v1.Conversation("conversationResource",
agent_id="string",
call_metadata={
"agent_channel": 0,
"customer_channel": 0,
},
conversation_id="string",
data_source={
"dialogflow_source": {
"audio_uri": "string",
},
"gcs_source": {
"audio_uri": "string",
"transcript_uri": "string",
},
},
expire_time="string",
labels={
"string": "string",
},
language_code="string",
location="string",
medium=google_native.contactcenterinsights.v1.ConversationMedium.MEDIUM_UNSPECIFIED,
name="string",
obfuscated_user_id="string",
project="string",
start_time="string",
ttl="string")
const conversationResource = new google_native.contactcenterinsights.v1.Conversation("conversationResource", {
agentId: "string",
callMetadata: {
agentChannel: 0,
customerChannel: 0,
},
conversationId: "string",
dataSource: {
dialogflowSource: {
audioUri: "string",
},
gcsSource: {
audioUri: "string",
transcriptUri: "string",
},
},
expireTime: "string",
labels: {
string: "string",
},
languageCode: "string",
location: "string",
medium: google_native.contactcenterinsights.v1.ConversationMedium.MediumUnspecified,
name: "string",
obfuscatedUserId: "string",
project: "string",
startTime: "string",
ttl: "string",
});
type: google-native:contactcenterinsights/v1:Conversation
properties:
agentId: string
callMetadata:
agentChannel: 0
customerChannel: 0
conversationId: string
dataSource:
dialogflowSource:
audioUri: string
gcsSource:
audioUri: string
transcriptUri: string
expireTime: string
labels:
string: string
languageCode: string
location: string
medium: MEDIUM_UNSPECIFIED
name: string
obfuscatedUserId: string
project: string
startTime: string
ttl: string
Conversation Resource Properties
To learn more about resource properties and how to use them, see Inputs and Outputs in the Architecture and Concepts docs.
Inputs
In Python, inputs that are objects can be passed either as argument classes or as dictionary literals.
The Conversation resource accepts the following input properties:
- Agent
Id string - An opaque, user-specified string representing the human agent who handled the conversation.
- Call
Metadata Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Conversation Call Metadata - Call-specific metadata.
- Conversation
Id string - A unique ID for the new conversation. This ID will become the final component of the conversation's resource name. If no ID is specified, a server-generated ID will be used. This value should be 4-64 characters and must match the regular expression
^[a-z0-9-]{4,64}$
. Valid characters area-z-
- Data
Source Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Conversation Data Source - The source of the audio and transcription for the conversation.
- Expire
Time string - The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.
- Labels Dictionary<string, string>
- A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.
- Language
Code string - A user-specified language code for the conversation.
- Location
Changes to this property will trigger replacement.
- Medium
Pulumi.
Google Native. Contactcenterinsights. V1. Conversation Medium - Immutable. The conversation medium, if unspecified will default to PHONE_CALL.
- Name string
- Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}
- Obfuscated
User stringId - Obfuscated user ID which the customer sent to us.
- Project
Changes to this property will trigger replacement.
- Start
Time string - The time at which the conversation started.
- Ttl string
- Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.
- Agent
Id string - An opaque, user-specified string representing the human agent who handled the conversation.
- Call
Metadata GoogleCloud Contactcenterinsights V1Conversation Call Metadata Args - Call-specific metadata.
- Conversation
Id string - A unique ID for the new conversation. This ID will become the final component of the conversation's resource name. If no ID is specified, a server-generated ID will be used. This value should be 4-64 characters and must match the regular expression
^[a-z0-9-]{4,64}$
. Valid characters area-z-
- Data
Source GoogleCloud Contactcenterinsights V1Conversation Data Source Args - The source of the audio and transcription for the conversation.
- Expire
Time string - The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.
- Labels map[string]string
- A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.
- Language
Code string - A user-specified language code for the conversation.
- Location
Changes to this property will trigger replacement.
- Medium
Conversation
Medium - Immutable. The conversation medium, if unspecified will default to PHONE_CALL.
- Name string
- Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}
- Obfuscated
User stringId - Obfuscated user ID which the customer sent to us.
- Project
Changes to this property will trigger replacement.
- Start
Time string - The time at which the conversation started.
- Ttl string
- Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.
- agent
Id String - An opaque, user-specified string representing the human agent who handled the conversation.
- call
Metadata GoogleCloud Contactcenterinsights V1Conversation Call Metadata - Call-specific metadata.
- conversation
Id String - A unique ID for the new conversation. This ID will become the final component of the conversation's resource name. If no ID is specified, a server-generated ID will be used. This value should be 4-64 characters and must match the regular expression
^[a-z0-9-]{4,64}$
. Valid characters area-z-
- data
Source GoogleCloud Contactcenterinsights V1Conversation Data Source - The source of the audio and transcription for the conversation.
- expire
Time String - The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.
- labels Map<String,String>
- A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.
- language
Code String - A user-specified language code for the conversation.
- location
Changes to this property will trigger replacement.
- medium
Conversation
Medium - Immutable. The conversation medium, if unspecified will default to PHONE_CALL.
- name String
- Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}
- obfuscated
User StringId - Obfuscated user ID which the customer sent to us.
- project
Changes to this property will trigger replacement.
- start
Time String - The time at which the conversation started.
- ttl String
- Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.
- agent
Id string - An opaque, user-specified string representing the human agent who handled the conversation.
- call
Metadata GoogleCloud Contactcenterinsights V1Conversation Call Metadata - Call-specific metadata.
- conversation
Id string - A unique ID for the new conversation. This ID will become the final component of the conversation's resource name. If no ID is specified, a server-generated ID will be used. This value should be 4-64 characters and must match the regular expression
^[a-z0-9-]{4,64}$
. Valid characters area-z-
- data
Source GoogleCloud Contactcenterinsights V1Conversation Data Source - The source of the audio and transcription for the conversation.
- expire
Time string - The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.
- labels {[key: string]: string}
- A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.
- language
Code string - A user-specified language code for the conversation.
- location
Changes to this property will trigger replacement.
- medium
Conversation
Medium - Immutable. The conversation medium, if unspecified will default to PHONE_CALL.
- name string
- Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}
- obfuscated
User stringId - Obfuscated user ID which the customer sent to us.
- project
Changes to this property will trigger replacement.
- start
Time string - The time at which the conversation started.
- ttl string
- Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.
- agent_
id str - An opaque, user-specified string representing the human agent who handled the conversation.
- call_
metadata GoogleCloud Contactcenterinsights V1Conversation Call Metadata Args - Call-specific metadata.
- conversation_
id str - A unique ID for the new conversation. This ID will become the final component of the conversation's resource name. If no ID is specified, a server-generated ID will be used. This value should be 4-64 characters and must match the regular expression
^[a-z0-9-]{4,64}$
. Valid characters area-z-
- data_
source GoogleCloud Contactcenterinsights V1Conversation Data Source Args - The source of the audio and transcription for the conversation.
- expire_
time str - The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.
- labels Mapping[str, str]
- A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.
- language_
code str - A user-specified language code for the conversation.
- location
Changes to this property will trigger replacement.
- medium
Conversation
Medium - Immutable. The conversation medium, if unspecified will default to PHONE_CALL.
- name str
- Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}
- obfuscated_
user_ strid - Obfuscated user ID which the customer sent to us.
- project
Changes to this property will trigger replacement.
- start_
time str - The time at which the conversation started.
- ttl str
- Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.
- agent
Id String - An opaque, user-specified string representing the human agent who handled the conversation.
- call
Metadata Property Map - Call-specific metadata.
- conversation
Id String - A unique ID for the new conversation. This ID will become the final component of the conversation's resource name. If no ID is specified, a server-generated ID will be used. This value should be 4-64 characters and must match the regular expression
^[a-z0-9-]{4,64}$
. Valid characters area-z-
- data
Source Property Map - The source of the audio and transcription for the conversation.
- expire
Time String - The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.
- labels Map<String>
- A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.
- language
Code String - A user-specified language code for the conversation.
- location
Changes to this property will trigger replacement.
- medium "MEDIUM_UNSPECIFIED" | "PHONE_CALL" | "CHAT"
- Immutable. The conversation medium, if unspecified will default to PHONE_CALL.
- name String
- Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}
- obfuscated
User StringId - Obfuscated user ID which the customer sent to us.
- project
Changes to this property will trigger replacement.
- start
Time String - The time at which the conversation started.
- ttl String
- Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.
Outputs
All input properties are implicitly available as output properties. Additionally, the Conversation resource produces the following output properties:
- Create
Time string - The time at which the conversation was created.
- Dialogflow
Intents Dictionary<string, string> - All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}
- Duration string
- The duration of the conversation.
- Id string
- The provider-assigned unique ID for this managed resource.
- Latest
Analysis Pulumi.Google Native. Contactcenterinsights. V1. Outputs. Google Cloud Contactcenterinsights V1Analysis Response - The conversation's latest analysis, if one exists.
- Latest
Summary Pulumi.Google Native. Contactcenterinsights. V1. Outputs. Google Cloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response - Latest summary of the conversation.
- Runtime
Annotations List<Pulumi.Google Native. Contactcenterinsights. V1. Outputs. Google Cloud Contactcenterinsights V1Runtime Annotation Response> - The annotations that were generated during the customer and agent interaction.
- Transcript
Pulumi.
Google Native. Contactcenterinsights. V1. Outputs. Google Cloud Contactcenterinsights V1Conversation Transcript Response - The conversation transcript.
- Turn
Count int - The number of turns in the conversation.
- Update
Time string - The most recent time at which the conversation was updated.
- Create
Time string - The time at which the conversation was created.
- Dialogflow
Intents map[string]string - All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}
- Duration string
- The duration of the conversation.
- Id string
- The provider-assigned unique ID for this managed resource.
- Latest
Analysis GoogleCloud Contactcenterinsights V1Analysis Response - The conversation's latest analysis, if one exists.
- Latest
Summary GoogleCloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response - Latest summary of the conversation.
- Runtime
Annotations []GoogleCloud Contactcenterinsights V1Runtime Annotation Response - The annotations that were generated during the customer and agent interaction.
- Transcript
Google
Cloud Contactcenterinsights V1Conversation Transcript Response - The conversation transcript.
- Turn
Count int - The number of turns in the conversation.
- Update
Time string - The most recent time at which the conversation was updated.
- create
Time String - The time at which the conversation was created.
- dialogflow
Intents Map<String,String> - All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}
- duration String
- The duration of the conversation.
- id String
- The provider-assigned unique ID for this managed resource.
- latest
Analysis GoogleCloud Contactcenterinsights V1Analysis Response - The conversation's latest analysis, if one exists.
- latest
Summary GoogleCloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response - Latest summary of the conversation.
- runtime
Annotations List<GoogleCloud Contactcenterinsights V1Runtime Annotation Response> - The annotations that were generated during the customer and agent interaction.
- transcript
Google
Cloud Contactcenterinsights V1Conversation Transcript Response - The conversation transcript.
- turn
Count Integer - The number of turns in the conversation.
- update
Time String - The most recent time at which the conversation was updated.
- create
Time string - The time at which the conversation was created.
- dialogflow
Intents {[key: string]: string} - All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}
- duration string
- The duration of the conversation.
- id string
- The provider-assigned unique ID for this managed resource.
- latest
Analysis GoogleCloud Contactcenterinsights V1Analysis Response - The conversation's latest analysis, if one exists.
- latest
Summary GoogleCloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response - Latest summary of the conversation.
- runtime
Annotations GoogleCloud Contactcenterinsights V1Runtime Annotation Response[] - The annotations that were generated during the customer and agent interaction.
- transcript
Google
Cloud Contactcenterinsights V1Conversation Transcript Response - The conversation transcript.
- turn
Count number - The number of turns in the conversation.
- update
Time string - The most recent time at which the conversation was updated.
- create_
time str - The time at which the conversation was created.
- dialogflow_
intents Mapping[str, str] - All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}
- duration str
- The duration of the conversation.
- id str
- The provider-assigned unique ID for this managed resource.
- latest_
analysis GoogleCloud Contactcenterinsights V1Analysis Response - The conversation's latest analysis, if one exists.
- latest_
summary GoogleCloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response - Latest summary of the conversation.
- runtime_
annotations Sequence[GoogleCloud Contactcenterinsights V1Runtime Annotation Response] - The annotations that were generated during the customer and agent interaction.
- transcript
Google
Cloud Contactcenterinsights V1Conversation Transcript Response - The conversation transcript.
- turn_
count int - The number of turns in the conversation.
- update_
time str - The most recent time at which the conversation was updated.
- create
Time String - The time at which the conversation was created.
- dialogflow
Intents Map<String> - All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}
- duration String
- The duration of the conversation.
- id String
- The provider-assigned unique ID for this managed resource.
- latest
Analysis Property Map - The conversation's latest analysis, if one exists.
- latest
Summary Property Map - Latest summary of the conversation.
- runtime
Annotations List<Property Map> - The annotations that were generated during the customer and agent interaction.
- transcript Property Map
- The conversation transcript.
- turn
Count Number - The number of turns in the conversation.
- update
Time String - The most recent time at which the conversation was updated.
Supporting Types
ConversationMedium, ConversationMediumArgs
- Medium
Unspecified - MEDIUM_UNSPECIFIEDDefault value, if unspecified will default to PHONE_CALL.
- Phone
Call - PHONE_CALLThe format for conversations that took place over the phone.
- Chat
- CHATThe format for conversations that took place over chat.
- Conversation
Medium Medium Unspecified - MEDIUM_UNSPECIFIEDDefault value, if unspecified will default to PHONE_CALL.
- Conversation
Medium Phone Call - PHONE_CALLThe format for conversations that took place over the phone.
- Conversation
Medium Chat - CHATThe format for conversations that took place over chat.
- Medium
Unspecified - MEDIUM_UNSPECIFIEDDefault value, if unspecified will default to PHONE_CALL.
- Phone
Call - PHONE_CALLThe format for conversations that took place over the phone.
- Chat
- CHATThe format for conversations that took place over chat.
- Medium
Unspecified - MEDIUM_UNSPECIFIEDDefault value, if unspecified will default to PHONE_CALL.
- Phone
Call - PHONE_CALLThe format for conversations that took place over the phone.
- Chat
- CHATThe format for conversations that took place over chat.
- MEDIUM_UNSPECIFIED
- MEDIUM_UNSPECIFIEDDefault value, if unspecified will default to PHONE_CALL.
- PHONE_CALL
- PHONE_CALLThe format for conversations that took place over the phone.
- CHAT
- CHATThe format for conversations that took place over chat.
- "MEDIUM_UNSPECIFIED"
- MEDIUM_UNSPECIFIEDDefault value, if unspecified will default to PHONE_CALL.
- "PHONE_CALL"
- PHONE_CALLThe format for conversations that took place over the phone.
- "CHAT"
- CHATThe format for conversations that took place over chat.
GoogleCloudContactcenterinsightsV1AnalysisResponse, GoogleCloudContactcenterinsightsV1AnalysisResponseArgs
- Analysis
Result This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Analysis Result Response - The result of the analysis, which is populated when the analysis finishes.
- Annotator
Selector This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Annotator Selector Response - To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.
- Create
Time This property is required. string - The time at which the analysis was created, which occurs when the long-running operation completes.
- Name
This property is required. string - Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}
- Request
Time This property is required. string - The time at which the analysis was requested.
- Analysis
Result This property is required. GoogleCloud Contactcenterinsights V1Analysis Result Response - The result of the analysis, which is populated when the analysis finishes.
- Annotator
Selector This property is required. GoogleCloud Contactcenterinsights V1Annotator Selector Response - To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.
- Create
Time This property is required. string - The time at which the analysis was created, which occurs when the long-running operation completes.
- Name
This property is required. string - Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}
- Request
Time This property is required. string - The time at which the analysis was requested.
- analysis
Result This property is required. GoogleCloud Contactcenterinsights V1Analysis Result Response - The result of the analysis, which is populated when the analysis finishes.
- annotator
Selector This property is required. GoogleCloud Contactcenterinsights V1Annotator Selector Response - To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.
- create
Time This property is required. String - The time at which the analysis was created, which occurs when the long-running operation completes.
- name
This property is required. String - Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}
- request
Time This property is required. String - The time at which the analysis was requested.
- analysis
Result This property is required. GoogleCloud Contactcenterinsights V1Analysis Result Response - The result of the analysis, which is populated when the analysis finishes.
- annotator
Selector This property is required. GoogleCloud Contactcenterinsights V1Annotator Selector Response - To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.
- create
Time This property is required. string - The time at which the analysis was created, which occurs when the long-running operation completes.
- name
This property is required. string - Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}
- request
Time This property is required. string - The time at which the analysis was requested.
- analysis_
result This property is required. GoogleCloud Contactcenterinsights V1Analysis Result Response - The result of the analysis, which is populated when the analysis finishes.
- annotator_
selector This property is required. GoogleCloud Contactcenterinsights V1Annotator Selector Response - To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.
- create_
time This property is required. str - The time at which the analysis was created, which occurs when the long-running operation completes.
- name
This property is required. str - Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}
- request_
time This property is required. str - The time at which the analysis was requested.
- analysis
Result This property is required. Property Map - The result of the analysis, which is populated when the analysis finishes.
- annotator
Selector This property is required. Property Map - To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.
- create
Time This property is required. String - The time at which the analysis was created, which occurs when the long-running operation completes.
- name
This property is required. String - Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}
- request
Time This property is required. String - The time at which the analysis was requested.
GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadataResponse, GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadataResponseArgs
- Annotations
This property is required. List<Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Call Annotation Response> - A list of call annotations that apply to this call.
- Entities
This property is required. Dictionary<string, string> - All the entities in the call.
- Intents
This property is required. Dictionary<string, string> - All the matched intents in the call.
- Issue
Model Result This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Issue Model Result Response - Overall conversation-level issue modeling result.
- Phrase
Matchers This property is required. Dictionary<string, string> - All the matched phrase matchers in the call.
- Sentiments
This property is required. List<Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Conversation Level Sentiment Response> - Overall conversation-level sentiment for each channel of the call.
- Annotations
This property is required. []GoogleCloud Contactcenterinsights V1Call Annotation Response - A list of call annotations that apply to this call.
- Entities
This property is required. map[string]string - All the entities in the call.
- Intents
This property is required. map[string]string - All the matched intents in the call.
- Issue
Model Result This property is required. GoogleCloud Contactcenterinsights V1Issue Model Result Response - Overall conversation-level issue modeling result.
- Phrase
Matchers This property is required. map[string]string - All the matched phrase matchers in the call.
- Sentiments
This property is required. []GoogleCloud Contactcenterinsights V1Conversation Level Sentiment Response - Overall conversation-level sentiment for each channel of the call.
- annotations
This property is required. List<GoogleCloud Contactcenterinsights V1Call Annotation Response> - A list of call annotations that apply to this call.
- entities
This property is required. Map<String,String> - All the entities in the call.
- intents
This property is required. Map<String,String> - All the matched intents in the call.
- issue
Model Result This property is required. GoogleCloud Contactcenterinsights V1Issue Model Result Response - Overall conversation-level issue modeling result.
- phrase
Matchers This property is required. Map<String,String> - All the matched phrase matchers in the call.
- sentiments
This property is required. List<GoogleCloud Contactcenterinsights V1Conversation Level Sentiment Response> - Overall conversation-level sentiment for each channel of the call.
- annotations
This property is required. GoogleCloud Contactcenterinsights V1Call Annotation Response[] - A list of call annotations that apply to this call.
- entities
This property is required. {[key: string]: string} - All the entities in the call.
- intents
This property is required. {[key: string]: string} - All the matched intents in the call.
- issue
Model Result This property is required. GoogleCloud Contactcenterinsights V1Issue Model Result Response - Overall conversation-level issue modeling result.
- phrase
Matchers This property is required. {[key: string]: string} - All the matched phrase matchers in the call.
- sentiments
This property is required. GoogleCloud Contactcenterinsights V1Conversation Level Sentiment Response[] - Overall conversation-level sentiment for each channel of the call.
- annotations
This property is required. Sequence[GoogleCloud Contactcenterinsights V1Call Annotation Response] - A list of call annotations that apply to this call.
- entities
This property is required. Mapping[str, str] - All the entities in the call.
- intents
This property is required. Mapping[str, str] - All the matched intents in the call.
- issue_
model_ result This property is required. GoogleCloud Contactcenterinsights V1Issue Model Result Response - Overall conversation-level issue modeling result.
- phrase_
matchers This property is required. Mapping[str, str] - All the matched phrase matchers in the call.
- sentiments
This property is required. Sequence[GoogleCloud Contactcenterinsights V1Conversation Level Sentiment Response] - Overall conversation-level sentiment for each channel of the call.
- annotations
This property is required. List<Property Map> - A list of call annotations that apply to this call.
- entities
This property is required. Map<String> - All the entities in the call.
- intents
This property is required. Map<String> - All the matched intents in the call.
- issue
Model Result This property is required. Property Map - Overall conversation-level issue modeling result.
- phrase
Matchers This property is required. Map<String> - All the matched phrase matchers in the call.
- sentiments
This property is required. List<Property Map> - Overall conversation-level sentiment for each channel of the call.
GoogleCloudContactcenterinsightsV1AnalysisResultResponse, GoogleCloudContactcenterinsightsV1AnalysisResultResponseArgs
- Call
Analysis Metadata This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Analysis Result Call Analysis Metadata Response - Call-specific metadata created by the analysis.
- End
Time This property is required. string - The time at which the analysis ended.
- Call
Analysis Metadata This property is required. GoogleCloud Contactcenterinsights V1Analysis Result Call Analysis Metadata Response - Call-specific metadata created by the analysis.
- End
Time This property is required. string - The time at which the analysis ended.
- call
Analysis Metadata This property is required. GoogleCloud Contactcenterinsights V1Analysis Result Call Analysis Metadata Response - Call-specific metadata created by the analysis.
- end
Time This property is required. String - The time at which the analysis ended.
- call
Analysis Metadata This property is required. GoogleCloud Contactcenterinsights V1Analysis Result Call Analysis Metadata Response - Call-specific metadata created by the analysis.
- end
Time This property is required. string - The time at which the analysis ended.
- call_
analysis_ metadata This property is required. GoogleCloud Contactcenterinsights V1Analysis Result Call Analysis Metadata Response - Call-specific metadata created by the analysis.
- end_
time This property is required. str - The time at which the analysis ended.
- call
Analysis Metadata This property is required. Property Map - Call-specific metadata created by the analysis.
- end
Time This property is required. String - The time at which the analysis ended.
GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse, GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponseArgs
- Transcript
Index This property is required. int - The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.
- Word
Index This property is required. int - The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.
- Transcript
Index This property is required. int - The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.
- Word
Index This property is required. int - The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.
- transcript
Index This property is required. Integer - The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.
- word
Index This property is required. Integer - The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.
- transcript
Index This property is required. number - The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.
- word
Index This property is required. number - The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.
- transcript_
index This property is required. int - The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.
- word_
index This property is required. int - The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.
- transcript
Index This property is required. Number - The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.
- word
Index This property is required. Number - The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.
GoogleCloudContactcenterinsightsV1AnnotatorSelectorResponse, GoogleCloudContactcenterinsightsV1AnnotatorSelectorResponseArgs
- Issue
Models This property is required. List<string> - The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.
- Phrase
Matchers This property is required. List<string> - The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}
- Run
Entity Annotator This property is required. bool - Whether to run the entity annotator.
- Run
Intent Annotator This property is required. bool - Whether to run the intent annotator.
- Run
Interruption Annotator This property is required. bool - Whether to run the interruption annotator.
- Run
Issue Model Annotator This property is required. bool - Whether to run the issue model annotator. A model should have already been deployed for this to take effect.
- Run
Phrase Matcher Annotator This property is required. bool - Whether to run the active phrase matcher annotator(s).
- Run
Sentiment Annotator This property is required. bool - Whether to run the sentiment annotator.
- Run
Silence Annotator This property is required. bool - Whether to run the silence annotator.
- Run
Summarization Annotator This property is required. bool - Whether to run the summarization annotator.
- Summarization
Config This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Annotator Selector Summarization Config Response - Configuration for the summarization annotator.
- Issue
Models This property is required. []string - The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.
- Phrase
Matchers This property is required. []string - The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}
- Run
Entity Annotator This property is required. bool - Whether to run the entity annotator.
- Run
Intent Annotator This property is required. bool - Whether to run the intent annotator.
- Run
Interruption Annotator This property is required. bool - Whether to run the interruption annotator.
- Run
Issue Model Annotator This property is required. bool - Whether to run the issue model annotator. A model should have already been deployed for this to take effect.
- Run
Phrase Matcher Annotator This property is required. bool - Whether to run the active phrase matcher annotator(s).
- Run
Sentiment Annotator This property is required. bool - Whether to run the sentiment annotator.
- Run
Silence Annotator This property is required. bool - Whether to run the silence annotator.
- Run
Summarization Annotator This property is required. bool - Whether to run the summarization annotator.
- Summarization
Config This property is required. GoogleCloud Contactcenterinsights V1Annotator Selector Summarization Config Response - Configuration for the summarization annotator.
- issue
Models This property is required. List<String> - The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.
- phrase
Matchers This property is required. List<String> - The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}
- run
Entity Annotator This property is required. Boolean - Whether to run the entity annotator.
- run
Intent Annotator This property is required. Boolean - Whether to run the intent annotator.
- run
Interruption Annotator This property is required. Boolean - Whether to run the interruption annotator.
- run
Issue Model Annotator This property is required. Boolean - Whether to run the issue model annotator. A model should have already been deployed for this to take effect.
- run
Phrase Matcher Annotator This property is required. Boolean - Whether to run the active phrase matcher annotator(s).
- run
Sentiment Annotator This property is required. Boolean - Whether to run the sentiment annotator.
- run
Silence Annotator This property is required. Boolean - Whether to run the silence annotator.
- run
Summarization Annotator This property is required. Boolean - Whether to run the summarization annotator.
- summarization
Config This property is required. GoogleCloud Contactcenterinsights V1Annotator Selector Summarization Config Response - Configuration for the summarization annotator.
- issue
Models This property is required. string[] - The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.
- phrase
Matchers This property is required. string[] - The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}
- run
Entity Annotator This property is required. boolean - Whether to run the entity annotator.
- run
Intent Annotator This property is required. boolean - Whether to run the intent annotator.
- run
Interruption Annotator This property is required. boolean - Whether to run the interruption annotator.
- run
Issue Model Annotator This property is required. boolean - Whether to run the issue model annotator. A model should have already been deployed for this to take effect.
- run
Phrase Matcher Annotator This property is required. boolean - Whether to run the active phrase matcher annotator(s).
- run
Sentiment Annotator This property is required. boolean - Whether to run the sentiment annotator.
- run
Silence Annotator This property is required. boolean - Whether to run the silence annotator.
- run
Summarization Annotator This property is required. boolean - Whether to run the summarization annotator.
- summarization
Config This property is required. GoogleCloud Contactcenterinsights V1Annotator Selector Summarization Config Response - Configuration for the summarization annotator.
- issue_
models This property is required. Sequence[str] - The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.
- phrase_
matchers This property is required. Sequence[str] - The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}
- run_
entity_ annotator This property is required. bool - Whether to run the entity annotator.
- run_
intent_ annotator This property is required. bool - Whether to run the intent annotator.
- run_
interruption_ annotator This property is required. bool - Whether to run the interruption annotator.
- run_
issue_ model_ annotator This property is required. bool - Whether to run the issue model annotator. A model should have already been deployed for this to take effect.
- run_
phrase_ matcher_ annotator This property is required. bool - Whether to run the active phrase matcher annotator(s).
- run_
sentiment_ annotator This property is required. bool - Whether to run the sentiment annotator.
- run_
silence_ annotator This property is required. bool - Whether to run the silence annotator.
- run_
summarization_ annotator This property is required. bool - Whether to run the summarization annotator.
- summarization_
config This property is required. GoogleCloud Contactcenterinsights V1Annotator Selector Summarization Config Response - Configuration for the summarization annotator.
- issue
Models This property is required. List<String> - The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.
- phrase
Matchers This property is required. List<String> - The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}
- run
Entity Annotator This property is required. Boolean - Whether to run the entity annotator.
- run
Intent Annotator This property is required. Boolean - Whether to run the intent annotator.
- run
Interruption Annotator This property is required. Boolean - Whether to run the interruption annotator.
- run
Issue Model Annotator This property is required. Boolean - Whether to run the issue model annotator. A model should have already been deployed for this to take effect.
- run
Phrase Matcher Annotator This property is required. Boolean - Whether to run the active phrase matcher annotator(s).
- run
Sentiment Annotator This property is required. Boolean - Whether to run the sentiment annotator.
- run
Silence Annotator This property is required. Boolean - Whether to run the silence annotator.
- run
Summarization Annotator This property is required. Boolean - Whether to run the summarization annotator.
- summarization
Config This property is required. Property Map - Configuration for the summarization annotator.
GoogleCloudContactcenterinsightsV1AnnotatorSelectorSummarizationConfigResponse, GoogleCloudContactcenterinsightsV1AnnotatorSelectorSummarizationConfigResponseArgs
- Conversation
Profile This property is required. string - Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}
- Summarization
Model This property is required. string - Default summarization model to be used.
- Conversation
Profile This property is required. string - Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}
- Summarization
Model This property is required. string - Default summarization model to be used.
- conversation
Profile This property is required. String - Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}
- summarization
Model This property is required. String - Default summarization model to be used.
- conversation
Profile This property is required. string - Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}
- summarization
Model This property is required. string - Default summarization model to be used.
- conversation_
profile This property is required. str - Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}
- summarization_
model This property is required. str - Default summarization model to be used.
- conversation
Profile This property is required. String - Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}
- summarization
Model This property is required. String - Default summarization model to be used.
GoogleCloudContactcenterinsightsV1AnswerFeedbackResponse, GoogleCloudContactcenterinsightsV1AnswerFeedbackResponseArgs
- Clicked
This property is required. bool - Indicates whether an answer or item was clicked by the human agent.
- Correctness
Level This property is required. string - The correctness level of an answer.
- Displayed
This property is required. bool - Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.
- Clicked
This property is required. bool - Indicates whether an answer or item was clicked by the human agent.
- Correctness
Level This property is required. string - The correctness level of an answer.
- Displayed
This property is required. bool - Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.
- clicked
This property is required. Boolean - Indicates whether an answer or item was clicked by the human agent.
- correctness
Level This property is required. String - The correctness level of an answer.
- displayed
This property is required. Boolean - Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.
- clicked
This property is required. boolean - Indicates whether an answer or item was clicked by the human agent.
- correctness
Level This property is required. string - The correctness level of an answer.
- displayed
This property is required. boolean - Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.
- clicked
This property is required. bool - Indicates whether an answer or item was clicked by the human agent.
- correctness_
level This property is required. str - The correctness level of an answer.
- displayed
This property is required. bool - Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.
- clicked
This property is required. Boolean - Indicates whether an answer or item was clicked by the human agent.
- correctness
Level This property is required. String - The correctness level of an answer.
- displayed
This property is required. Boolean - Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.
GoogleCloudContactcenterinsightsV1ArticleSuggestionDataResponse, GoogleCloudContactcenterinsightsV1ArticleSuggestionDataResponseArgs
- Confidence
Score This property is required. double - The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Metadata
This property is required. Dictionary<string, string> - Map that contains metadata about the Article Suggestion and the document that it originates from.
- Query
Record This property is required. string - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Source
This property is required. string - The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}
- Title
This property is required. string - Article title.
- Uri
This property is required. string - Article URI.
- Confidence
Score This property is required. float64 - The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Metadata
This property is required. map[string]string - Map that contains metadata about the Article Suggestion and the document that it originates from.
- Query
Record This property is required. string - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Source
This property is required. string - The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}
- Title
This property is required. string - Article title.
- Uri
This property is required. string - Article URI.
- confidence
Score This property is required. Double - The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata
This property is required. Map<String,String> - Map that contains metadata about the Article Suggestion and the document that it originates from.
- query
Record This property is required. String - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- source
This property is required. String - The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}
- title
This property is required. String - Article title.
- uri
This property is required. String - Article URI.
- confidence
Score This property is required. number - The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata
This property is required. {[key: string]: string} - Map that contains metadata about the Article Suggestion and the document that it originates from.
- query
Record This property is required. string - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- source
This property is required. string - The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}
- title
This property is required. string - Article title.
- uri
This property is required. string - Article URI.
- confidence_
score This property is required. float - The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata
This property is required. Mapping[str, str] - Map that contains metadata about the Article Suggestion and the document that it originates from.
- query_
record This property is required. str - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- source
This property is required. str - The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}
- title
This property is required. str - Article title.
- uri
This property is required. str - Article URI.
- confidence
Score This property is required. Number - The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata
This property is required. Map<String> - Map that contains metadata about the Article Suggestion and the document that it originates from.
- query
Record This property is required. String - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- source
This property is required. String - The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}
- title
This property is required. String - Article title.
- uri
This property is required. String - Article URI.
GoogleCloudContactcenterinsightsV1CallAnnotationResponse, GoogleCloudContactcenterinsightsV1CallAnnotationResponseArgs
- Annotation
End Boundary This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation ends, inclusive.
- Annotation
Start Boundary This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation starts, inclusive.
- Channel
Tag This property is required. int - The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.
- Entity
Mention Data This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Entity Mention Data Response - Data specifying an entity mention.
- Hold
Data This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Hold Data Response - Data specifying a hold.
- Intent
Match Data This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Intent Match Data Response - Data specifying an intent match.
- Interruption
Data This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Interruption Data Response - Data specifying an interruption.
- Issue
Match Data This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Issue Match Data Response - Data specifying an issue match.
- Phrase
Match Data This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Phrase Match Data Response - Data specifying a phrase match.
- Sentiment
Data This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Sentiment Data Response - Data specifying sentiment.
- Silence
Data This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Silence Data Response - Data specifying silence.
- Annotation
End Boundary This property is required. GoogleCloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation ends, inclusive.
- Annotation
Start Boundary This property is required. GoogleCloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation starts, inclusive.
- Channel
Tag This property is required. int - The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.
- Entity
Mention Data This property is required. GoogleCloud Contactcenterinsights V1Entity Mention Data Response - Data specifying an entity mention.
- Hold
Data This property is required. GoogleCloud Contactcenterinsights V1Hold Data Response - Data specifying a hold.
- Intent
Match Data This property is required. GoogleCloud Contactcenterinsights V1Intent Match Data Response - Data specifying an intent match.
- Interruption
Data This property is required. GoogleCloud Contactcenterinsights V1Interruption Data Response - Data specifying an interruption.
- Issue
Match Data This property is required. GoogleCloud Contactcenterinsights V1Issue Match Data Response - Data specifying an issue match.
- Phrase
Match Data This property is required. GoogleCloud Contactcenterinsights V1Phrase Match Data Response - Data specifying a phrase match.
- Sentiment
Data This property is required. GoogleCloud Contactcenterinsights V1Sentiment Data Response - Data specifying sentiment.
- Silence
Data This property is required. GoogleCloud Contactcenterinsights V1Silence Data Response - Data specifying silence.
- annotation
End Boundary This property is required. GoogleCloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation ends, inclusive.
- annotation
Start Boundary This property is required. GoogleCloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation starts, inclusive.
- channel
Tag This property is required. Integer - The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.
- entity
Mention Data This property is required. GoogleCloud Contactcenterinsights V1Entity Mention Data Response - Data specifying an entity mention.
- hold
Data This property is required. GoogleCloud Contactcenterinsights V1Hold Data Response - Data specifying a hold.
- intent
Match Data This property is required. GoogleCloud Contactcenterinsights V1Intent Match Data Response - Data specifying an intent match.
- interruption
Data This property is required. GoogleCloud Contactcenterinsights V1Interruption Data Response - Data specifying an interruption.
- issue
Match Data This property is required. GoogleCloud Contactcenterinsights V1Issue Match Data Response - Data specifying an issue match.
- phrase
Match Data This property is required. GoogleCloud Contactcenterinsights V1Phrase Match Data Response - Data specifying a phrase match.
- sentiment
Data This property is required. GoogleCloud Contactcenterinsights V1Sentiment Data Response - Data specifying sentiment.
- silence
Data This property is required. GoogleCloud Contactcenterinsights V1Silence Data Response - Data specifying silence.
- annotation
End Boundary This property is required. GoogleCloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation ends, inclusive.
- annotation
Start Boundary This property is required. GoogleCloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation starts, inclusive.
- channel
Tag This property is required. number - The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.
- entity
Mention Data This property is required. GoogleCloud Contactcenterinsights V1Entity Mention Data Response - Data specifying an entity mention.
- hold
Data This property is required. GoogleCloud Contactcenterinsights V1Hold Data Response - Data specifying a hold.
- intent
Match Data This property is required. GoogleCloud Contactcenterinsights V1Intent Match Data Response - Data specifying an intent match.
- interruption
Data This property is required. GoogleCloud Contactcenterinsights V1Interruption Data Response - Data specifying an interruption.
- issue
Match Data This property is required. GoogleCloud Contactcenterinsights V1Issue Match Data Response - Data specifying an issue match.
- phrase
Match Data This property is required. GoogleCloud Contactcenterinsights V1Phrase Match Data Response - Data specifying a phrase match.
- sentiment
Data This property is required. GoogleCloud Contactcenterinsights V1Sentiment Data Response - Data specifying sentiment.
- silence
Data This property is required. GoogleCloud Contactcenterinsights V1Silence Data Response - Data specifying silence.
- annotation_
end_ boundary This property is required. GoogleCloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation ends, inclusive.
- annotation_
start_ boundary This property is required. GoogleCloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation starts, inclusive.
- channel_
tag This property is required. int - The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.
- entity_
mention_ data This property is required. GoogleCloud Contactcenterinsights V1Entity Mention Data Response - Data specifying an entity mention.
- hold_
data This property is required. GoogleCloud Contactcenterinsights V1Hold Data Response - Data specifying a hold.
- intent_
match_ data This property is required. GoogleCloud Contactcenterinsights V1Intent Match Data Response - Data specifying an intent match.
- interruption_
data This property is required. GoogleCloud Contactcenterinsights V1Interruption Data Response - Data specifying an interruption.
- issue_
match_ data This property is required. GoogleCloud Contactcenterinsights V1Issue Match Data Response - Data specifying an issue match.
- phrase_
match_ data This property is required. GoogleCloud Contactcenterinsights V1Phrase Match Data Response - Data specifying a phrase match.
- sentiment_
data This property is required. GoogleCloud Contactcenterinsights V1Sentiment Data Response - Data specifying sentiment.
- silence_
data This property is required. GoogleCloud Contactcenterinsights V1Silence Data Response - Data specifying silence.
- annotation
End Boundary This property is required. Property Map - The boundary in the conversation where the annotation ends, inclusive.
- annotation
Start Boundary This property is required. Property Map - The boundary in the conversation where the annotation starts, inclusive.
- channel
Tag This property is required. Number - The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.
- entity
Mention Data This property is required. Property Map - Data specifying an entity mention.
- hold
Data This property is required. Property Map - Data specifying a hold.
- intent
Match Data This property is required. Property Map - Data specifying an intent match.
- interruption
Data This property is required. Property Map - Data specifying an interruption.
- issue
Match Data This property is required. Property Map - Data specifying an issue match.
- phrase
Match Data This property is required. Property Map - Data specifying a phrase match.
- sentiment
Data This property is required. Property Map - Data specifying sentiment.
- silence
Data This property is required. Property Map - Data specifying silence.
GoogleCloudContactcenterinsightsV1ConversationCallMetadata, GoogleCloudContactcenterinsightsV1ConversationCallMetadataArgs
- Agent
Channel int - The audio channel that contains the agent.
- Customer
Channel int - The audio channel that contains the customer.
- Agent
Channel int - The audio channel that contains the agent.
- Customer
Channel int - The audio channel that contains the customer.
- agent
Channel Integer - The audio channel that contains the agent.
- customer
Channel Integer - The audio channel that contains the customer.
- agent
Channel number - The audio channel that contains the agent.
- customer
Channel number - The audio channel that contains the customer.
- agent_
channel int - The audio channel that contains the agent.
- customer_
channel int - The audio channel that contains the customer.
- agent
Channel Number - The audio channel that contains the agent.
- customer
Channel Number - The audio channel that contains the customer.
GoogleCloudContactcenterinsightsV1ConversationCallMetadataResponse, GoogleCloudContactcenterinsightsV1ConversationCallMetadataResponseArgs
- Agent
Channel This property is required. int - The audio channel that contains the agent.
- Customer
Channel This property is required. int - The audio channel that contains the customer.
- Agent
Channel This property is required. int - The audio channel that contains the agent.
- Customer
Channel This property is required. int - The audio channel that contains the customer.
- agent
Channel This property is required. Integer - The audio channel that contains the agent.
- customer
Channel This property is required. Integer - The audio channel that contains the customer.
- agent
Channel This property is required. number - The audio channel that contains the agent.
- customer
Channel This property is required. number - The audio channel that contains the customer.
- agent_
channel This property is required. int - The audio channel that contains the agent.
- customer_
channel This property is required. int - The audio channel that contains the customer.
- agent
Channel This property is required. Number - The audio channel that contains the agent.
- customer
Channel This property is required. Number - The audio channel that contains the customer.
GoogleCloudContactcenterinsightsV1ConversationDataSource, GoogleCloudContactcenterinsightsV1ConversationDataSourceArgs
- Dialogflow
Source Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Dialogflow Source - The source when the conversation comes from Dialogflow.
- Gcs
Source Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Gcs Source - A Cloud Storage location specification for the audio and transcript.
- Dialogflow
Source GoogleCloud Contactcenterinsights V1Dialogflow Source - The source when the conversation comes from Dialogflow.
- Gcs
Source GoogleCloud Contactcenterinsights V1Gcs Source - A Cloud Storage location specification for the audio and transcript.
- dialogflow
Source GoogleCloud Contactcenterinsights V1Dialogflow Source - The source when the conversation comes from Dialogflow.
- gcs
Source GoogleCloud Contactcenterinsights V1Gcs Source - A Cloud Storage location specification for the audio and transcript.
- dialogflow
Source GoogleCloud Contactcenterinsights V1Dialogflow Source - The source when the conversation comes from Dialogflow.
- gcs
Source GoogleCloud Contactcenterinsights V1Gcs Source - A Cloud Storage location specification for the audio and transcript.
- dialogflow_
source GoogleCloud Contactcenterinsights V1Dialogflow Source - The source when the conversation comes from Dialogflow.
- gcs_
source GoogleCloud Contactcenterinsights V1Gcs Source - A Cloud Storage location specification for the audio and transcript.
- dialogflow
Source Property Map - The source when the conversation comes from Dialogflow.
- gcs
Source Property Map - A Cloud Storage location specification for the audio and transcript.
GoogleCloudContactcenterinsightsV1ConversationDataSourceResponse, GoogleCloudContactcenterinsightsV1ConversationDataSourceResponseArgs
- Dialogflow
Source This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Dialogflow Source Response - The source when the conversation comes from Dialogflow.
- Gcs
Source This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Gcs Source Response - A Cloud Storage location specification for the audio and transcript.
- Dialogflow
Source This property is required. GoogleCloud Contactcenterinsights V1Dialogflow Source Response - The source when the conversation comes from Dialogflow.
- Gcs
Source This property is required. GoogleCloud Contactcenterinsights V1Gcs Source Response - A Cloud Storage location specification for the audio and transcript.
- dialogflow
Source This property is required. GoogleCloud Contactcenterinsights V1Dialogflow Source Response - The source when the conversation comes from Dialogflow.
- gcs
Source This property is required. GoogleCloud Contactcenterinsights V1Gcs Source Response - A Cloud Storage location specification for the audio and transcript.
- dialogflow
Source This property is required. GoogleCloud Contactcenterinsights V1Dialogflow Source Response - The source when the conversation comes from Dialogflow.
- gcs
Source This property is required. GoogleCloud Contactcenterinsights V1Gcs Source Response - A Cloud Storage location specification for the audio and transcript.
- dialogflow_
source This property is required. GoogleCloud Contactcenterinsights V1Dialogflow Source Response - The source when the conversation comes from Dialogflow.
- gcs_
source This property is required. GoogleCloud Contactcenterinsights V1Gcs Source Response - A Cloud Storage location specification for the audio and transcript.
- dialogflow
Source This property is required. Property Map - The source when the conversation comes from Dialogflow.
- gcs
Source This property is required. Property Map - A Cloud Storage location specification for the audio and transcript.
GoogleCloudContactcenterinsightsV1ConversationLevelSentimentResponse, GoogleCloudContactcenterinsightsV1ConversationLevelSentimentResponseArgs
- Channel
Tag This property is required. int - The channel of the audio that the data applies to.
- Sentiment
Data This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Sentiment Data Response - Data specifying sentiment.
- Channel
Tag This property is required. int - The channel of the audio that the data applies to.
- Sentiment
Data This property is required. GoogleCloud Contactcenterinsights V1Sentiment Data Response - Data specifying sentiment.
- channel
Tag This property is required. Integer - The channel of the audio that the data applies to.
- sentiment
Data This property is required. GoogleCloud Contactcenterinsights V1Sentiment Data Response - Data specifying sentiment.
- channel
Tag This property is required. number - The channel of the audio that the data applies to.
- sentiment
Data This property is required. GoogleCloud Contactcenterinsights V1Sentiment Data Response - Data specifying sentiment.
- channel_
tag This property is required. int - The channel of the audio that the data applies to.
- sentiment_
data This property is required. GoogleCloud Contactcenterinsights V1Sentiment Data Response - Data specifying sentiment.
- channel
Tag This property is required. Number - The channel of the audio that the data applies to.
- sentiment
Data This property is required. Property Map - Data specifying sentiment.
GoogleCloudContactcenterinsightsV1ConversationParticipantResponse, GoogleCloudContactcenterinsightsV1ConversationParticipantResponseArgs
- Dialogflow
Participant This property is required. string - Deprecated. Use
dialogflow_participant_name
instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant} - Dialogflow
Participant Name This property is required. string - The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- Obfuscated
External User Id This property is required. string - Obfuscated user ID from Dialogflow.
- Role
This property is required. string - The role of the participant.
- User
Id This property is required. string - A user-specified ID representing the participant.
- Dialogflow
Participant This property is required. string - Deprecated. Use
dialogflow_participant_name
instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant} - Dialogflow
Participant Name This property is required. string - The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- Obfuscated
External User Id This property is required. string - Obfuscated user ID from Dialogflow.
- Role
This property is required. string - The role of the participant.
- User
Id This property is required. string - A user-specified ID representing the participant.
- dialogflow
Participant This property is required. String - Deprecated. Use
dialogflow_participant_name
instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant} - dialogflow
Participant Name This property is required. String - The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- obfuscated
External User Id This property is required. String - Obfuscated user ID from Dialogflow.
- role
This property is required. String - The role of the participant.
- user
Id This property is required. String - A user-specified ID representing the participant.
- dialogflow
Participant This property is required. string - Deprecated. Use
dialogflow_participant_name
instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant} - dialogflow
Participant Name This property is required. string - The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- obfuscated
External User Id This property is required. string - Obfuscated user ID from Dialogflow.
- role
This property is required. string - The role of the participant.
- user
Id This property is required. string - A user-specified ID representing the participant.
- dialogflow_
participant This property is required. str - Deprecated. Use
dialogflow_participant_name
instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant} - dialogflow_
participant_ name This property is required. str - The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- obfuscated_
external_ user_ id This property is required. str - Obfuscated user ID from Dialogflow.
- role
This property is required. str - The role of the participant.
- user_
id This property is required. str - A user-specified ID representing the participant.
- dialogflow
Participant This property is required. String - Deprecated. Use
dialogflow_participant_name
instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant} - dialogflow
Participant Name This property is required. String - The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- obfuscated
External User Id This property is required. String - Obfuscated user ID from Dialogflow.
- role
This property is required. String - The role of the participant.
- user
Id This property is required. String - A user-specified ID representing the participant.
GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionDataResponse, GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionDataResponseArgs
- Answer
Record This property is required. string - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Confidence
This property is required. double - The confidence score of the summarization.
- Conversation
Model This property is required. string - The name of the model that generates this summary. Format: projects/{project}/locations/{location}/conversationModels/{conversation_model}
- Metadata
This property is required. Dictionary<string, string> - A map that contains metadata about the summarization and the document from which it originates.
- Text
This property is required. string - The summarization content that is concatenated into one string.
- Text
Sections This property is required. Dictionary<string, string> - The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value.
- Answer
Record This property is required. string - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Confidence
This property is required. float64 - The confidence score of the summarization.
- Conversation
Model This property is required. string - The name of the model that generates this summary. Format: projects/{project}/locations/{location}/conversationModels/{conversation_model}
- Metadata
This property is required. map[string]string - A map that contains metadata about the summarization and the document from which it originates.
- Text
This property is required. string - The summarization content that is concatenated into one string.
- Text
Sections This property is required. map[string]string - The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value.
- answer
Record This property is required. String - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- confidence
This property is required. Double - The confidence score of the summarization.
- conversation
Model This property is required. String - The name of the model that generates this summary. Format: projects/{project}/locations/{location}/conversationModels/{conversation_model}
- metadata
This property is required. Map<String,String> - A map that contains metadata about the summarization and the document from which it originates.
- text
This property is required. String - The summarization content that is concatenated into one string.
- text
Sections This property is required. Map<String,String> - The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value.
- answer
Record This property is required. string - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- confidence
This property is required. number - The confidence score of the summarization.
- conversation
Model This property is required. string - The name of the model that generates this summary. Format: projects/{project}/locations/{location}/conversationModels/{conversation_model}
- metadata
This property is required. {[key: string]: string} - A map that contains metadata about the summarization and the document from which it originates.
- text
This property is required. string - The summarization content that is concatenated into one string.
- text
Sections This property is required. {[key: string]: string} - The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value.
- answer_
record This property is required. str - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- confidence
This property is required. float - The confidence score of the summarization.
- conversation_
model This property is required. str - The name of the model that generates this summary. Format: projects/{project}/locations/{location}/conversationModels/{conversation_model}
- metadata
This property is required. Mapping[str, str] - A map that contains metadata about the summarization and the document from which it originates.
- text
This property is required. str - The summarization content that is concatenated into one string.
- text_
sections This property is required. Mapping[str, str] - The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value.
- answer
Record This property is required. String - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- confidence
This property is required. Number - The confidence score of the summarization.
- conversation
Model This property is required. String - The name of the model that generates this summary. Format: projects/{project}/locations/{location}/conversationModels/{conversation_model}
- metadata
This property is required. Map<String> - A map that contains metadata about the summarization and the document from which it originates.
- text
This property is required. String - The summarization content that is concatenated into one string.
- text
Sections This property is required. Map<String> - The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value.
GoogleCloudContactcenterinsightsV1ConversationTranscriptResponse, GoogleCloudContactcenterinsightsV1ConversationTranscriptResponseArgs
- Transcript
Segments This property is required. List<Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Conversation Transcript Transcript Segment Response> - A list of sequential transcript segments that comprise the conversation.
- Transcript
Segments This property is required. []GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Response - A list of sequential transcript segments that comprise the conversation.
- transcript
Segments This property is required. List<GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Response> - A list of sequential transcript segments that comprise the conversation.
- transcript
Segments This property is required. GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Response[] - A list of sequential transcript segments that comprise the conversation.
- transcript_
segments This property is required. Sequence[GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Response] - A list of sequential transcript segments that comprise the conversation.
- transcript
Segments This property is required. List<Property Map> - A list of sequential transcript segments that comprise the conversation.
GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentDialogflowSegmentMetadataResponse, GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentDialogflowSegmentMetadataResponseArgs
- Smart
Reply Allowlist Covered This property is required. bool - Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.
- Smart
Reply Allowlist Covered This property is required. bool - Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.
- smart
Reply Allowlist Covered This property is required. Boolean - Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.
- smart
Reply Allowlist Covered This property is required. boolean - Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.
- smart_
reply_ allowlist_ covered This property is required. bool - Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.
- smart
Reply Allowlist Covered This property is required. Boolean - Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.
GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentResponse, GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentResponseArgs
- Channel
Tag This property is required. int - For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.
- Confidence
This property is required. double - A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.
- Dialogflow
Segment Metadata This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Conversation Transcript Transcript Segment Dialogflow Segment Metadata Response - CCAI metadata relating to the current transcript segment.
- Language
Code This property is required. string - The language code of this segment as a BCP-47 language tag. Example: "en-US".
- Message
Time This property is required. string - The time that the message occurred, if provided.
- Segment
Participant This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Conversation Participant Response - The participant of this segment.
- Sentiment
This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Sentiment Data Response - The sentiment for this transcript segment.
- Text
This property is required. string - The text of this segment.
- Words
This property is required. List<Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Conversation Transcript Transcript Segment Word Info Response> - A list of the word-specific information for each word in the segment.
- Channel
Tag This property is required. int - For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.
- Confidence
This property is required. float64 - A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.
- Dialogflow
Segment Metadata This property is required. GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Dialogflow Segment Metadata Response - CCAI metadata relating to the current transcript segment.
- Language
Code This property is required. string - The language code of this segment as a BCP-47 language tag. Example: "en-US".
- Message
Time This property is required. string - The time that the message occurred, if provided.
- Segment
Participant This property is required. GoogleCloud Contactcenterinsights V1Conversation Participant Response - The participant of this segment.
- Sentiment
This property is required. GoogleCloud Contactcenterinsights V1Sentiment Data Response - The sentiment for this transcript segment.
- Text
This property is required. string - The text of this segment.
- Words
This property is required. []GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Word Info Response - A list of the word-specific information for each word in the segment.
- channel
Tag This property is required. Integer - For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.
- confidence
This property is required. Double - A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.
- dialogflow
Segment Metadata This property is required. GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Dialogflow Segment Metadata Response - CCAI metadata relating to the current transcript segment.
- language
Code This property is required. String - The language code of this segment as a BCP-47 language tag. Example: "en-US".
- message
Time This property is required. String - The time that the message occurred, if provided.
- segment
Participant This property is required. GoogleCloud Contactcenterinsights V1Conversation Participant Response - The participant of this segment.
- sentiment
This property is required. GoogleCloud Contactcenterinsights V1Sentiment Data Response - The sentiment for this transcript segment.
- text
This property is required. String - The text of this segment.
- words
This property is required. List<GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Word Info Response> - A list of the word-specific information for each word in the segment.
- channel
Tag This property is required. number - For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.
- confidence
This property is required. number - A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.
- dialogflow
Segment Metadata This property is required. GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Dialogflow Segment Metadata Response - CCAI metadata relating to the current transcript segment.
- language
Code This property is required. string - The language code of this segment as a BCP-47 language tag. Example: "en-US".
- message
Time This property is required. string - The time that the message occurred, if provided.
- segment
Participant This property is required. GoogleCloud Contactcenterinsights V1Conversation Participant Response - The participant of this segment.
- sentiment
This property is required. GoogleCloud Contactcenterinsights V1Sentiment Data Response - The sentiment for this transcript segment.
- text
This property is required. string - The text of this segment.
- words
This property is required. GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Word Info Response[] - A list of the word-specific information for each word in the segment.
- channel_
tag This property is required. int - For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.
- confidence
This property is required. float - A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.
- dialogflow_
segment_ metadata This property is required. GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Dialogflow Segment Metadata Response - CCAI metadata relating to the current transcript segment.
- language_
code This property is required. str - The language code of this segment as a BCP-47 language tag. Example: "en-US".
- message_
time This property is required. str - The time that the message occurred, if provided.
- segment_
participant This property is required. GoogleCloud Contactcenterinsights V1Conversation Participant Response - The participant of this segment.
- sentiment
This property is required. GoogleCloud Contactcenterinsights V1Sentiment Data Response - The sentiment for this transcript segment.
- text
This property is required. str - The text of this segment.
- words
This property is required. Sequence[GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Word Info Response] - A list of the word-specific information for each word in the segment.
- channel
Tag This property is required. Number - For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.
- confidence
This property is required. Number - A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.
- dialogflow
Segment Metadata This property is required. Property Map - CCAI metadata relating to the current transcript segment.
- language
Code This property is required. String - The language code of this segment as a BCP-47 language tag. Example: "en-US".
- message
Time This property is required. String - The time that the message occurred, if provided.
- segment
Participant This property is required. Property Map - The participant of this segment.
- sentiment
This property is required. Property Map - The sentiment for this transcript segment.
- text
This property is required. String - The text of this segment.
- words
This property is required. List<Property Map> - A list of the word-specific information for each word in the segment.
GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentWordInfoResponse, GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentWordInfoResponseArgs
- Confidence
This property is required. double - A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.
- End
Offset This property is required. string - Time offset of the end of this word relative to the beginning of the total conversation.
- Start
Offset This property is required. string - Time offset of the start of this word relative to the beginning of the total conversation.
- Word
This property is required. string - The word itself. Includes punctuation marks that surround the word.
- Confidence
This property is required. float64 - A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.
- End
Offset This property is required. string - Time offset of the end of this word relative to the beginning of the total conversation.
- Start
Offset This property is required. string - Time offset of the start of this word relative to the beginning of the total conversation.
- Word
This property is required. string - The word itself. Includes punctuation marks that surround the word.
- confidence
This property is required. Double - A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.
- end
Offset This property is required. String - Time offset of the end of this word relative to the beginning of the total conversation.
- start
Offset This property is required. String - Time offset of the start of this word relative to the beginning of the total conversation.
- word
This property is required. String - The word itself. Includes punctuation marks that surround the word.
- confidence
This property is required. number - A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.
- end
Offset This property is required. string - Time offset of the end of this word relative to the beginning of the total conversation.
- start
Offset This property is required. string - Time offset of the start of this word relative to the beginning of the total conversation.
- word
This property is required. string - The word itself. Includes punctuation marks that surround the word.
- confidence
This property is required. float - A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.
- end_
offset This property is required. str - Time offset of the end of this word relative to the beginning of the total conversation.
- start_
offset This property is required. str - Time offset of the start of this word relative to the beginning of the total conversation.
- word
This property is required. str - The word itself. Includes punctuation marks that surround the word.
- confidence
This property is required. Number - A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.
- end
Offset This property is required. String - Time offset of the end of this word relative to the beginning of the total conversation.
- start
Offset This property is required. String - Time offset of the start of this word relative to the beginning of the total conversation.
- word
This property is required. String - The word itself. Includes punctuation marks that surround the word.
GoogleCloudContactcenterinsightsV1DialogflowInteractionDataResponse, GoogleCloudContactcenterinsightsV1DialogflowInteractionDataResponseArgs
- Confidence
This property is required. double - The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Dialogflow
Intent Id This property is required. string - The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}
- Confidence
This property is required. float64 - The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Dialogflow
Intent Id This property is required. string - The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}
- confidence
This property is required. Double - The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- dialogflow
Intent Id This property is required. String - The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}
- confidence
This property is required. number - The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- dialogflow
Intent Id This property is required. string - The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}
- confidence
This property is required. float - The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- dialogflow_
intent_ id This property is required. str - The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}
- confidence
This property is required. Number - The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- dialogflow
Intent Id This property is required. String - The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}
GoogleCloudContactcenterinsightsV1DialogflowSource, GoogleCloudContactcenterinsightsV1DialogflowSourceArgs
- Audio
Uri string - Cloud Storage URI that points to a file that contains the conversation audio.
- Audio
Uri string - Cloud Storage URI that points to a file that contains the conversation audio.
- audio
Uri String - Cloud Storage URI that points to a file that contains the conversation audio.
- audio
Uri string - Cloud Storage URI that points to a file that contains the conversation audio.
- audio_
uri str - Cloud Storage URI that points to a file that contains the conversation audio.
- audio
Uri String - Cloud Storage URI that points to a file that contains the conversation audio.
GoogleCloudContactcenterinsightsV1DialogflowSourceResponse, GoogleCloudContactcenterinsightsV1DialogflowSourceResponseArgs
- Audio
Uri This property is required. string - Cloud Storage URI that points to a file that contains the conversation audio.
- Dialogflow
Conversation This property is required. string - The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}
- Audio
Uri This property is required. string - Cloud Storage URI that points to a file that contains the conversation audio.
- Dialogflow
Conversation This property is required. string - The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}
- audio
Uri This property is required. String - Cloud Storage URI that points to a file that contains the conversation audio.
- dialogflow
Conversation This property is required. String - The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}
- audio
Uri This property is required. string - Cloud Storage URI that points to a file that contains the conversation audio.
- dialogflow
Conversation This property is required. string - The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}
- audio_
uri This property is required. str - Cloud Storage URI that points to a file that contains the conversation audio.
- dialogflow_
conversation This property is required. str - The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}
- audio
Uri This property is required. String - Cloud Storage URI that points to a file that contains the conversation audio.
- dialogflow
Conversation This property is required. String - The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}
GoogleCloudContactcenterinsightsV1EntityMentionDataResponse, GoogleCloudContactcenterinsightsV1EntityMentionDataResponseArgs
- Entity
Unique Id This property is required. string - The key of this entity in conversation entities. Can be used to retrieve the exact
Entity
this mention is attached to. - Sentiment
This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Sentiment Data Response - Sentiment expressed for this mention of the entity.
- Type
This property is required. string - The type of the entity mention.
- Entity
Unique Id This property is required. string - The key of this entity in conversation entities. Can be used to retrieve the exact
Entity
this mention is attached to. - Sentiment
This property is required. GoogleCloud Contactcenterinsights V1Sentiment Data Response - Sentiment expressed for this mention of the entity.
- Type
This property is required. string - The type of the entity mention.
- entity
Unique Id This property is required. String - The key of this entity in conversation entities. Can be used to retrieve the exact
Entity
this mention is attached to. - sentiment
This property is required. GoogleCloud Contactcenterinsights V1Sentiment Data Response - Sentiment expressed for this mention of the entity.
- type
This property is required. String - The type of the entity mention.
- entity
Unique Id This property is required. string - The key of this entity in conversation entities. Can be used to retrieve the exact
Entity
this mention is attached to. - sentiment
This property is required. GoogleCloud Contactcenterinsights V1Sentiment Data Response - Sentiment expressed for this mention of the entity.
- type
This property is required. string - The type of the entity mention.
- entity_
unique_ id This property is required. str - The key of this entity in conversation entities. Can be used to retrieve the exact
Entity
this mention is attached to. - sentiment
This property is required. GoogleCloud Contactcenterinsights V1Sentiment Data Response - Sentiment expressed for this mention of the entity.
- type
This property is required. str - The type of the entity mention.
- entity
Unique Id This property is required. String - The key of this entity in conversation entities. Can be used to retrieve the exact
Entity
this mention is attached to. - sentiment
This property is required. Property Map - Sentiment expressed for this mention of the entity.
- type
This property is required. String - The type of the entity mention.
GoogleCloudContactcenterinsightsV1FaqAnswerDataResponse, GoogleCloudContactcenterinsightsV1FaqAnswerDataResponseArgs
- Answer
This property is required. string - The piece of text from the
source
knowledge base document. - Confidence
Score This property is required. double - The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Metadata
This property is required. Dictionary<string, string> - Map that contains metadata about the FAQ answer and the document that it originates from.
- Query
Record This property is required. string - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Question
This property is required. string - The corresponding FAQ question.
- Source
This property is required. string - The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
- Answer
This property is required. string - The piece of text from the
source
knowledge base document. - Confidence
Score This property is required. float64 - The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Metadata
This property is required. map[string]string - Map that contains metadata about the FAQ answer and the document that it originates from.
- Query
Record This property is required. string - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Question
This property is required. string - The corresponding FAQ question.
- Source
This property is required. string - The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
- answer
This property is required. String - The piece of text from the
source
knowledge base document. - confidence
Score This property is required. Double - The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata
This property is required. Map<String,String> - Map that contains metadata about the FAQ answer and the document that it originates from.
- query
Record This property is required. String - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- question
This property is required. String - The corresponding FAQ question.
- source
This property is required. String - The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
- answer
This property is required. string - The piece of text from the
source
knowledge base document. - confidence
Score This property is required. number - The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata
This property is required. {[key: string]: string} - Map that contains metadata about the FAQ answer and the document that it originates from.
- query
Record This property is required. string - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- question
This property is required. string - The corresponding FAQ question.
- source
This property is required. string - The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
- answer
This property is required. str - The piece of text from the
source
knowledge base document. - confidence_
score This property is required. float - The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata
This property is required. Mapping[str, str] - Map that contains metadata about the FAQ answer and the document that it originates from.
- query_
record This property is required. str - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- question
This property is required. str - The corresponding FAQ question.
- source
This property is required. str - The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
- answer
This property is required. String - The piece of text from the
source
knowledge base document. - confidence
Score This property is required. Number - The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata
This property is required. Map<String> - Map that contains metadata about the FAQ answer and the document that it originates from.
- query
Record This property is required. String - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- question
This property is required. String - The corresponding FAQ question.
- source
This property is required. String - The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
GoogleCloudContactcenterinsightsV1GcsSource, GoogleCloudContactcenterinsightsV1GcsSourceArgs
- Audio
Uri string - Cloud Storage URI that points to a file that contains the conversation audio.
- Transcript
Uri string - Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
- Audio
Uri string - Cloud Storage URI that points to a file that contains the conversation audio.
- Transcript
Uri string - Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
- audio
Uri String - Cloud Storage URI that points to a file that contains the conversation audio.
- transcript
Uri String - Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
- audio
Uri string - Cloud Storage URI that points to a file that contains the conversation audio.
- transcript
Uri string - Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
- audio_
uri str - Cloud Storage URI that points to a file that contains the conversation audio.
- transcript_
uri str - Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
- audio
Uri String - Cloud Storage URI that points to a file that contains the conversation audio.
- transcript
Uri String - Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
GoogleCloudContactcenterinsightsV1GcsSourceResponse, GoogleCloudContactcenterinsightsV1GcsSourceResponseArgs
- Audio
Uri This property is required. string - Cloud Storage URI that points to a file that contains the conversation audio.
- Transcript
Uri This property is required. string - Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
- Audio
Uri This property is required. string - Cloud Storage URI that points to a file that contains the conversation audio.
- Transcript
Uri This property is required. string - Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
- audio
Uri This property is required. String - Cloud Storage URI that points to a file that contains the conversation audio.
- transcript
Uri This property is required. String - Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
- audio
Uri This property is required. string - Cloud Storage URI that points to a file that contains the conversation audio.
- transcript
Uri This property is required. string - Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
- audio_
uri This property is required. str - Cloud Storage URI that points to a file that contains the conversation audio.
- transcript_
uri This property is required. str - Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
- audio
Uri This property is required. String - Cloud Storage URI that points to a file that contains the conversation audio.
- transcript
Uri This property is required. String - Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
GoogleCloudContactcenterinsightsV1IntentMatchDataResponse, GoogleCloudContactcenterinsightsV1IntentMatchDataResponseArgs
- Intent
Unique Id This property is required. string - The id of the matched intent. Can be used to retrieve the corresponding intent information.
- Intent
Unique Id This property is required. string - The id of the matched intent. Can be used to retrieve the corresponding intent information.
- intent
Unique Id This property is required. String - The id of the matched intent. Can be used to retrieve the corresponding intent information.
- intent
Unique Id This property is required. string - The id of the matched intent. Can be used to retrieve the corresponding intent information.
- intent_
unique_ id This property is required. str - The id of the matched intent. Can be used to retrieve the corresponding intent information.
- intent
Unique Id This property is required. String - The id of the matched intent. Can be used to retrieve the corresponding intent information.
GoogleCloudContactcenterinsightsV1IssueAssignmentResponse, GoogleCloudContactcenterinsightsV1IssueAssignmentResponseArgs
- Display
Name This property is required. string - Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.
- Issue
This property is required. string - Resource name of the assigned issue.
- Score
This property is required. double - Score indicating the likelihood of the issue assignment. currently bounded on [0,1].
- Display
Name This property is required. string - Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.
- Issue
This property is required. string - Resource name of the assigned issue.
- Score
This property is required. float64 - Score indicating the likelihood of the issue assignment. currently bounded on [0,1].
- display
Name This property is required. String - Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.
- issue
This property is required. String - Resource name of the assigned issue.
- score
This property is required. Double - Score indicating the likelihood of the issue assignment. currently bounded on [0,1].
- display
Name This property is required. string - Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.
- issue
This property is required. string - Resource name of the assigned issue.
- score
This property is required. number - Score indicating the likelihood of the issue assignment. currently bounded on [0,1].
- display_
name This property is required. str - Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.
- issue
This property is required. str - Resource name of the assigned issue.
- score
This property is required. float - Score indicating the likelihood of the issue assignment. currently bounded on [0,1].
- display
Name This property is required. String - Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.
- issue
This property is required. String - Resource name of the assigned issue.
- score
This property is required. Number - Score indicating the likelihood of the issue assignment. currently bounded on [0,1].
GoogleCloudContactcenterinsightsV1IssueMatchDataResponse, GoogleCloudContactcenterinsightsV1IssueMatchDataResponseArgs
- Issue
Assignment This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Issue Assignment Response - Information about the issue's assignment.
- Issue
Assignment This property is required. GoogleCloud Contactcenterinsights V1Issue Assignment Response - Information about the issue's assignment.
- issue
Assignment This property is required. GoogleCloud Contactcenterinsights V1Issue Assignment Response - Information about the issue's assignment.
- issue
Assignment This property is required. GoogleCloud Contactcenterinsights V1Issue Assignment Response - Information about the issue's assignment.
- issue_
assignment This property is required. GoogleCloud Contactcenterinsights V1Issue Assignment Response - Information about the issue's assignment.
- issue
Assignment This property is required. Property Map - Information about the issue's assignment.
GoogleCloudContactcenterinsightsV1IssueModelResultResponse, GoogleCloudContactcenterinsightsV1IssueModelResultResponseArgs
- Issue
Model This property is required. string - Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}
- Issues
This property is required. List<Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Issue Assignment Response> - All the matched issues.
- Issue
Model This property is required. string - Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}
- Issues
This property is required. []GoogleCloud Contactcenterinsights V1Issue Assignment Response - All the matched issues.
- issue
Model This property is required. String - Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}
- issues
This property is required. List<GoogleCloud Contactcenterinsights V1Issue Assignment Response> - All the matched issues.
- issue
Model This property is required. string - Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}
- issues
This property is required. GoogleCloud Contactcenterinsights V1Issue Assignment Response[] - All the matched issues.
- issue_
model This property is required. str - Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}
- issues
This property is required. Sequence[GoogleCloud Contactcenterinsights V1Issue Assignment Response] - All the matched issues.
- issue
Model This property is required. String - Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}
- issues
This property is required. List<Property Map> - All the matched issues.
GoogleCloudContactcenterinsightsV1PhraseMatchDataResponse, GoogleCloudContactcenterinsightsV1PhraseMatchDataResponseArgs
- Display
Name This property is required. string - The human-readable name of the phrase matcher.
- Phrase
Matcher This property is required. string - The unique identifier (the resource name) of the phrase matcher.
- Display
Name This property is required. string - The human-readable name of the phrase matcher.
- Phrase
Matcher This property is required. string - The unique identifier (the resource name) of the phrase matcher.
- display
Name This property is required. String - The human-readable name of the phrase matcher.
- phrase
Matcher This property is required. String - The unique identifier (the resource name) of the phrase matcher.
- display
Name This property is required. string - The human-readable name of the phrase matcher.
- phrase
Matcher This property is required. string - The unique identifier (the resource name) of the phrase matcher.
- display_
name This property is required. str - The human-readable name of the phrase matcher.
- phrase_
matcher This property is required. str - The unique identifier (the resource name) of the phrase matcher.
- display
Name This property is required. String - The human-readable name of the phrase matcher.
- phrase
Matcher This property is required. String - The unique identifier (the resource name) of the phrase matcher.
GoogleCloudContactcenterinsightsV1RuntimeAnnotationResponse, GoogleCloudContactcenterinsightsV1RuntimeAnnotationResponseArgs
- Annotation
Id This property is required. string - The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
- Answer
Feedback This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Answer Feedback Response - The feedback that the customer has about the answer in
data
. - Article
Suggestion This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Article Suggestion Data Response - Agent Assist Article Suggestion data.
- Conversation
Summarization Suggestion This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response - Conversation summarization suggestion data.
- Create
Time This property is required. string - The time at which this annotation was created.
- Dialogflow
Interaction This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Dialogflow Interaction Data Response - Dialogflow interaction data.
- End
Boundary This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation ends, inclusive.
- Faq
Answer This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Faq Answer Data Response - Agent Assist FAQ answer data.
- Smart
Compose Suggestion This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Smart Compose Suggestion Data Response - Agent Assist Smart Compose suggestion data.
- Smart
Reply This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Smart Reply Data Response - Agent Assist Smart Reply data.
- Start
Boundary This property is required. Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation starts, inclusive.
- Annotation
Id This property is required. string - The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
- Answer
Feedback This property is required. GoogleCloud Contactcenterinsights V1Answer Feedback Response - The feedback that the customer has about the answer in
data
. - Article
Suggestion This property is required. GoogleCloud Contactcenterinsights V1Article Suggestion Data Response - Agent Assist Article Suggestion data.
- Conversation
Summarization Suggestion This property is required. GoogleCloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response - Conversation summarization suggestion data.
- Create
Time This property is required. string - The time at which this annotation was created.
- Dialogflow
Interaction This property is required. GoogleCloud Contactcenterinsights V1Dialogflow Interaction Data Response - Dialogflow interaction data.
- End
Boundary This property is required. GoogleCloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation ends, inclusive.
- Faq
Answer This property is required. GoogleCloud Contactcenterinsights V1Faq Answer Data Response - Agent Assist FAQ answer data.
- Smart
Compose Suggestion This property is required. GoogleCloud Contactcenterinsights V1Smart Compose Suggestion Data Response - Agent Assist Smart Compose suggestion data.
- Smart
Reply This property is required. GoogleCloud Contactcenterinsights V1Smart Reply Data Response - Agent Assist Smart Reply data.
- Start
Boundary This property is required. GoogleCloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation starts, inclusive.
- annotation
Id This property is required. String - The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
- answer
Feedback This property is required. GoogleCloud Contactcenterinsights V1Answer Feedback Response - The feedback that the customer has about the answer in
data
. - article
Suggestion This property is required. GoogleCloud Contactcenterinsights V1Article Suggestion Data Response - Agent Assist Article Suggestion data.
- conversation
Summarization Suggestion This property is required. GoogleCloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response - Conversation summarization suggestion data.
- create
Time This property is required. String - The time at which this annotation was created.
- dialogflow
Interaction This property is required. GoogleCloud Contactcenterinsights V1Dialogflow Interaction Data Response - Dialogflow interaction data.
- end
Boundary This property is required. GoogleCloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation ends, inclusive.
- faq
Answer This property is required. GoogleCloud Contactcenterinsights V1Faq Answer Data Response - Agent Assist FAQ answer data.
- smart
Compose Suggestion This property is required. GoogleCloud Contactcenterinsights V1Smart Compose Suggestion Data Response - Agent Assist Smart Compose suggestion data.
- smart
Reply This property is required. GoogleCloud Contactcenterinsights V1Smart Reply Data Response - Agent Assist Smart Reply data.
- start
Boundary This property is required. GoogleCloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation starts, inclusive.
- annotation
Id This property is required. string - The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
- answer
Feedback This property is required. GoogleCloud Contactcenterinsights V1Answer Feedback Response - The feedback that the customer has about the answer in
data
. - article
Suggestion This property is required. GoogleCloud Contactcenterinsights V1Article Suggestion Data Response - Agent Assist Article Suggestion data.
- conversation
Summarization Suggestion This property is required. GoogleCloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response - Conversation summarization suggestion data.
- create
Time This property is required. string - The time at which this annotation was created.
- dialogflow
Interaction This property is required. GoogleCloud Contactcenterinsights V1Dialogflow Interaction Data Response - Dialogflow interaction data.
- end
Boundary This property is required. GoogleCloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation ends, inclusive.
- faq
Answer This property is required. GoogleCloud Contactcenterinsights V1Faq Answer Data Response - Agent Assist FAQ answer data.
- smart
Compose Suggestion This property is required. GoogleCloud Contactcenterinsights V1Smart Compose Suggestion Data Response - Agent Assist Smart Compose suggestion data.
- smart
Reply This property is required. GoogleCloud Contactcenterinsights V1Smart Reply Data Response - Agent Assist Smart Reply data.
- start
Boundary This property is required. GoogleCloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation starts, inclusive.
- annotation_
id This property is required. str - The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
- answer_
feedback This property is required. GoogleCloud Contactcenterinsights V1Answer Feedback Response - The feedback that the customer has about the answer in
data
. - article_
suggestion This property is required. GoogleCloud Contactcenterinsights V1Article Suggestion Data Response - Agent Assist Article Suggestion data.
- conversation_
summarization_ suggestion This property is required. GoogleCloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response - Conversation summarization suggestion data.
- create_
time This property is required. str - The time at which this annotation was created.
- dialogflow_
interaction This property is required. GoogleCloud Contactcenterinsights V1Dialogflow Interaction Data Response - Dialogflow interaction data.
- end_
boundary This property is required. GoogleCloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation ends, inclusive.
- faq_
answer This property is required. GoogleCloud Contactcenterinsights V1Faq Answer Data Response - Agent Assist FAQ answer data.
- smart_
compose_ suggestion This property is required. GoogleCloud Contactcenterinsights V1Smart Compose Suggestion Data Response - Agent Assist Smart Compose suggestion data.
- smart_
reply This property is required. GoogleCloud Contactcenterinsights V1Smart Reply Data Response - Agent Assist Smart Reply data.
- start_
boundary This property is required. GoogleCloud Contactcenterinsights V1Annotation Boundary Response - The boundary in the conversation where the annotation starts, inclusive.
- annotation
Id This property is required. String - The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
- answer
Feedback This property is required. Property Map - The feedback that the customer has about the answer in
data
. - article
Suggestion This property is required. Property Map - Agent Assist Article Suggestion data.
- conversation
Summarization Suggestion This property is required. Property Map - Conversation summarization suggestion data.
- create
Time This property is required. String - The time at which this annotation was created.
- dialogflow
Interaction This property is required. Property Map - Dialogflow interaction data.
- end
Boundary This property is required. Property Map - The boundary in the conversation where the annotation ends, inclusive.
- faq
Answer This property is required. Property Map - Agent Assist FAQ answer data.
- smart
Compose Suggestion This property is required. Property Map - Agent Assist Smart Compose suggestion data.
- smart
Reply This property is required. Property Map - Agent Assist Smart Reply data.
- start
Boundary This property is required. Property Map - The boundary in the conversation where the annotation starts, inclusive.
GoogleCloudContactcenterinsightsV1SentimentDataResponse, GoogleCloudContactcenterinsightsV1SentimentDataResponseArgs
GoogleCloudContactcenterinsightsV1SmartComposeSuggestionDataResponse, GoogleCloudContactcenterinsightsV1SmartComposeSuggestionDataResponseArgs
- Confidence
Score This property is required. double - The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Metadata
This property is required. Dictionary<string, string> - Map that contains metadata about the Smart Compose suggestion and the document from which it originates.
- Query
Record This property is required. string - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Suggestion
This property is required. string - The content of the suggestion.
- Confidence
Score This property is required. float64 - The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Metadata
This property is required. map[string]string - Map that contains metadata about the Smart Compose suggestion and the document from which it originates.
- Query
Record This property is required. string - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Suggestion
This property is required. string - The content of the suggestion.
- confidence
Score This property is required. Double - The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata
This property is required. Map<String,String> - Map that contains metadata about the Smart Compose suggestion and the document from which it originates.
- query
Record This property is required. String - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- suggestion
This property is required. String - The content of the suggestion.
- confidence
Score This property is required. number - The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata
This property is required. {[key: string]: string} - Map that contains metadata about the Smart Compose suggestion and the document from which it originates.
- query
Record This property is required. string - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- suggestion
This property is required. string - The content of the suggestion.
- confidence_
score This property is required. float - The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata
This property is required. Mapping[str, str] - Map that contains metadata about the Smart Compose suggestion and the document from which it originates.
- query_
record This property is required. str - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- suggestion
This property is required. str - The content of the suggestion.
- confidence
Score This property is required. Number - The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata
This property is required. Map<String> - Map that contains metadata about the Smart Compose suggestion and the document from which it originates.
- query
Record This property is required. String - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- suggestion
This property is required. String - The content of the suggestion.
GoogleCloudContactcenterinsightsV1SmartReplyDataResponse, GoogleCloudContactcenterinsightsV1SmartReplyDataResponseArgs
- Confidence
Score This property is required. double - The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Metadata
This property is required. Dictionary<string, string> - Map that contains metadata about the Smart Reply and the document from which it originates.
- Query
Record This property is required. string - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Reply
This property is required. string - The content of the reply.
- Confidence
Score This property is required. float64 - The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Metadata
This property is required. map[string]string - Map that contains metadata about the Smart Reply and the document from which it originates.
- Query
Record This property is required. string - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Reply
This property is required. string - The content of the reply.
- confidence
Score This property is required. Double - The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata
This property is required. Map<String,String> - Map that contains metadata about the Smart Reply and the document from which it originates.
- query
Record This property is required. String - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- reply
This property is required. String - The content of the reply.
- confidence
Score This property is required. number - The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata
This property is required. {[key: string]: string} - Map that contains metadata about the Smart Reply and the document from which it originates.
- query
Record This property is required. string - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- reply
This property is required. string - The content of the reply.
- confidence_
score This property is required. float - The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata
This property is required. Mapping[str, str] - Map that contains metadata about the Smart Reply and the document from which it originates.
- query_
record This property is required. str - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- reply
This property is required. str - The content of the reply.
- confidence
Score This property is required. Number - The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata
This property is required. Map<String> - Map that contains metadata about the Smart Reply and the document from which it originates.
- query
Record This property is required. String - The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- reply
This property is required. String - The content of the reply.
Package Details
- Repository
- Google Cloud Native pulumi/pulumi-google-native
- License
- Apache-2.0
Google Cloud Native is in preview. Google Cloud Classic is fully supported.